Terms and conditions

  • Effective Date: 10-September-2025

    Welcome to Scentora Fragrances! By accessing or using our website https://scentorafragrances.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


    1. General

    • All content, products, and services on this website are provided by Scentora Fragrances, India.

    • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

    • These Terms & Conditions apply to all visitors, users, and customers.


    2. Products & Services

    • We strive to display accurate product information, including pricing, images, and descriptions.

    • Slight variations in color, fragrance, or appearance may occur due to display devices or manufacturing differences.

    • All orders are subject to availability. In case of stock unavailability, we reserve the right to cancel the order and notify you promptly.


    3. Orders & Payment

    • By placing an order, you agree to provide accurate, complete, and current information.

    • Payments can be made via the methods listed at checkout.

    • All payments are processed securely. We do not store your payment details.

    • Prices are subject to change without prior notice, but confirmed orders will honor the price at the time of purchase.


    4. Shipping & Delivery

    • Delivery timelines are estimates. While we aim for timely delivery, delays may occur due to courier services or unforeseen circumstances.

    • Customers are responsible for providing the correct shipping address.

    • Risk of loss or damage transfers to the customer upon delivery.


    5. Refunds & Returns


    6. Intellectual Property

    • All content on this website, including logos, images, text, and designs, is owned by Scentora Fragrances and protected under Indian and international copyright laws.

    • You may not copy, reproduce, distribute, or create derivative works without our prior written permission.


    7. User Responsibilities

    • You agree not to misuse our website, including but not limited to:

      • Uploading harmful or illegal content

      • Attempting to hack or access unauthorized data

      • Using the website for commercial purposes without permission


    8. Limitation of Liability

    • Scentora Fragrances is not liable for indirect, incidental, or consequential damages arising from your use of this website or purchased products.

    • Our total liability for any claim will not exceed the amount paid for the product(s) in question.


    9. Governing Law

    • These terms are governed by the laws of India.

    • Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of courts in India.


    10. Modifications

    • We reserve the right to update or modify these Terms & Conditions at any time.

    • Updates will be posted on this page with an updated effective date. Continued use of the website indicates your acceptance of the updated terms.